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Satpuru Lifesciences Private Limited respects an individual’s privacy and is committed to protecting the same. This Privacy Policy describes how we collect, use, disclose, and transfer Personal Information through platforms controlled by the Company, such as www.biopliq.com. It applies to individuals who browse or access the Platform, provide information on or through the Platform, or whose information the Company otherwise collects, receives, or processes in connection with the offer and sale of its products to ensure compliance with applicable laws and regulations
For the purpose of this Policy, the term “Personal Information” shall mean any information that relates to you, which, either directly or indirectly, in combination with other information available or likely to be available with the Company, is submitted to and/or collected over the Platform and maintained by the Company in an accessible form. However, any information available in the public domain shall not be regarded as Personal Information for the purpose of this Policy.
The Company limits itself to collecting information necessary to ensure accurate services and is required to process your order of the Product or provide a refund and continually improve our Products and services. Following are the categories of Personal Information that may be collected and processed by us:
The Company may use your Personal Information to:
Whom Do We Share Personal Information With?
Access to your Personal Information is restricted to authorized personnel only. We may share your Personal Information with the following entities, who either adhere to this Policy or follow practices at least as protective as those described in this Policy:
Retention of Personal Information
How We Store Your Personal Information
Disposal of Personal Information
We will use your Personal Information only for purposes outlined in point 6 and will ensure that your privacy is protected. We will take reasonable steps to delete or permanently de-identify Personal Information that is no longer needed.
Do We Use “Cookies”?
We use data collection devices such as “cookies” on certain pages of the Platform to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. Cookies do not contain any of your personal information. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline/delete our cookies if your browser permits, although you may not be able to use certain features on the Platform and may be required to re-enter your password more frequently during a session. Additionally, you may encounter “cookies” or similar devices on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties. We use cookies from third-party partners such as Google Analytics for marketing and analytical purposes.
Customer Comments and Content
If you post any comments or content on our Platform, you should be aware that any information you choose to provide may be read, collected, or used by third parties. We are not responsible for the information you choose to submit, and we cannot guarantee that third parties have not made copies of or will not use such information in any way.
Prohibited Content
You shall not post, host, display, upload, modify, publish, transmit, store, update, or share any information on the Platform that:
Links to Third Party Advertisements or Sites
We may display links to websites that are owned or operated by third parties on our Platform. Please understand that these websites are independent of the Company, and the Company has no control over the content on those websites, even if the Company provides information or Products to the owner of the website. The Company is not making any representations about, endorsing, or accepting any responsibility for the content or use of such websites. Further, we are not responsible or liable for any damage or loss related to the use of any third-party website. You should always read the terms and conditions and the privacy policy of a third-party website before accessing or using it.
Third Party Analytics
We use third-party analytics services to evaluate your use of the Platform, compile reports on activity, collect demographic data, analyze performance metrics, and evaluate other information relating to the Platform and mobile and internet usage. These third parties use cookies and other technologies to help analyze and provide us with information and, in some cases, connect such information with other data held by our or third-party environments. You consent to the processing of information about you by these analytics providers in the manner and for the purposes set out in this Policy.
Security
If you believe that you have found a security vulnerability or bug on any of the Company-owned websites, we encourage you to let us know straight away at support@biopliq.com. Our team will investigate all legitimate reports and do our best to quickly fix the problem.
We endeavor to protect Personal Information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification, with security safeguards appropriate to the sensitivity of the Personal Information, regardless of the format in which it is held. We incorporate security measures such as encryption and authentication tools to protect your Personal Information from unauthorized use. Firewalls are utilized to protect our servers and network from unauthorized users accessing and tampering with files and other information that we store. However, we shall not be liable to you for any loss, damage (whether direct, indirect, consequential, or incidental) or harm caused due to the unauthorized access or misuse of the Personal Information by any third party.
Withdrawal or Amendment of Personal Information
If you wish to amend, withdraw, or erase your personal information stored by us, please raise a request with our support team at support@biopliq.com.
Policy Review
We may update this Policy to reflect changes to our information practices.